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HomeHealth & FitnessAthenahealth vs eClinicalWorks: A Comparative Review  

Athenahealth vs eClinicalWorks: A Comparative Review  

Athenahealth and eClinicalWorks are EHR software that assists clinicians in managing their workflows. Both software has their distinct features and is highly competitive in the industry. The question that arises is which software should a user opt for and why? This article provides a comparative review between AthenaHealth EHR vs eClinicalWorks. The purpose is to help potential customers make the right buying decision.  

What is Athenahealth EHR?  

AthenaHealth EHR is a cloud-based EHR system to assist healthcare professionals. It helps them to manage appointments efficiently, track clinical data, & organize patient formation. The program’s revenue cycle management tools help automate the billing & collection processes. Adding to that, the program offers a mobile application. It enables healthcare professionals to schedule appointments, access patient records, & examine test results. The cloud-based AthenaHealth platform makes it simple for practices to exchange data. It helps clinicians to communicate with other healthcare professionals.  

Athenahealth Key Features  

Appointment Scheduling  

The application lets you optimize your business using its appointment scheduling feature. It allows you to schedule patient appointments, and send reminders to the patient & the provider. Additionally, the platform offers online scheduling, enabling patients to simply schedule appointments. Furthermore, the Athenahealth EMR system offers real-time alerts. It becomes handy in case the appointment schedule changes.  

Integrated Billing and Collections  

The integrated billing & collections tool improves the efficiency of the revenue cycle. The software offers a built-in payment gateway. It allows you to accept patient payments using credit cards. Thus, the application makes the entire payment procedure digital and faster.  

Care Coordination  

The software allows clinicians to work with other professionals on patient treatment plans. The allows clinicians to share patient charts as well.  

Patient Engagement  

You can reach out to the patients to provide campaign notifications & materials. Patients can communicate with their doctors using the mobile version of the application. They can examine test results, ask for prescription refills, and more. They can also opt to receive automated appointments, billing, & follow-up care reminders & notifications.  

AthenaHealth Demo  

Do you still have any doubts about the Athena medical software? Not sure whether to try it out? No issues. You can watch a short demo video available on the website of software. You can even request a one-to-one meeting with the team to discuss your queries in more detail.  

AthenaHealth EHR Pricing  

The pricing of the software differs from others. AthenaHealth software does not offer any pricing plans to institutions. The company understands the unique requirements of every organization. But, it charges on the percentage of profits that you make. The company also lowers your healthcare expenses and provides tailored prices. You can request a customized quotation by filling out a form available on the website.  

Athena EMR Reviews  

Athena EMR software has favorable voting of 76% with a rating of 3.6 on G2 and Trust Radius.  

What is eClinicalWorks EMR?  

ECW EMR, short for eClinicalWorks EMR, is a software that provides practice management solutions. The software provides solutions for clinical recording, practice administration, patient interaction, and more. The application serves about one million medical professionals worldwide. Medical practitioners use eClinicalWorks to assist with duties including:  

Scheduling, financing, and data analytics.  

eClinicalWorks Key Features  

Self Service Portal  

The application provides a portal that allows system access for end users. As a result, the patients can also view the portal to consult with the clinicians. They can check their lab results and progress reports as well. Moreover, it also improves patient involvement throughout the process. The software allows patients to take part in their treatment as well.  


The software provides an electronic record of the patients in the form of charts as well. It also provides clinical documentation which is created and stored digitally.  

HIPAA Compliant  

Misuse of data and its distortion has become common nowadays. Thanks to the software’s HIPAA compliance which lays out rules & regulations. It securea the sensitive information of the patients. The software offers a cloud-based server to store medical data. Thus, you can reuse space. You can also ensure the confidentiality and protection of important patient data.  

Compliance Tracking  

The program allows users to monitor business activities. The users can make sure that the activities are carried out properly. Also to carry them out as per the standards set by the industry niche.  

eClinicalWorks EHR Demo  

You can request a demo if you want to know more about the eClinicalWorks EHR software. A demo option is given on the company’s official website. All you have to do is to fill up a form online and the company will reach out.  

eClinicalWorks EHR Pricing  

There are three different pricing plans offered by the company. It caters to different types of users and their specific requirements. There are no startup costs charged for any of the three packages. So, the following are the packages offered by the company:  

  1. EHR Only  

The plan costs $4.5 per user to be paid every month. The package includes the following software products:  

EMR, eClinicalMobile, eClinicalWorks P2P, document/referral management, and much more.  

  1. EHR with Practice Management  

The package costs $599 per user a month. It includes all of the software products offered in the ‘EHR Only’ package. Adding to that, it includes:  

Practice Management (PM) and billing implementation services.  

  1. RCM as a service  

There is no specific price quote for this package. However, you have to pay 2.9% of the revenue generated from the practice collections. The package offers the following unique services and products:  

Claim creation & processing, billing rules. denial/rejection management, and much more.  

eClinicalWorks EHR Reviews  

The analysis of three different software reviews shows that the software has an average positive rating of 68%. It has a ranking of 4.6 stars out of 5 on G2 and 3.0 on Trust Radius.  


The review shows that the AthenaHealth EHR system performs better in comparison to the eClinicalWorks. However, it depends upon the needs of the user which of this both software would suit the user. So, It may depend from person to person and their distinct needs. 

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